Frequently Asked Questions

HOW ARE PRODUCTS SHIPPED FROM NATURALSTACKS.COM.AU?

We use eParcel (Aust Post), Couriers Please and TNT Couriers to ship all of our orders direct to you.

Regular -                      Ground Shipping (3-7 days)

Express -                      Expedited Air Shipping (1-3 days)

Express -                      New Zealand  (3-7 days)

Shipments are dispatched Monday through Friday.  Weekend delivery is not available.

IS THE PRODUCT WAREHOUSED IN NEW ZEALAND?

Yes! All Natural Stacks products are shipped from our NZ warehouse direct to you.

IS THERE A MONEY BACK GUARANTEE?

Yes!  All orders purchased through NaturalStacks.com are backed by our 30-day 100% money back guarantee from the date of purchase.  If in the unlikely event you are not completely satisfied with your purchase, you can keep the first bottle and MYDFX LIMITED will refund your order less shipping. Any bottles after the first, must be returned unopened for a refund (shipping & handling charges are not refundable). 

RETURNS

All returns must be sent to MYDFX, PO Box 550, Kenmore 4069. Please include your contact details and order number.

DO YOU ACCEPT BITCOIN?

No not at this time, but we are working on it. Watch this space...